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Social Science Categories
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| Definition Of: |
total quality management (TQM)
Describes Japanese-style management approaches to quality improvement. It includes the long term success of the organization through customer satisfaction and is based on participation of all members of the organization in improving process, products, service, culture, etc.
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Learning & Performance Dictionary INDEX:
List of Terms: Terms beginning with "A", Page 1 |
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Page Number:
1 A: Page 1 of 1.
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